Careers at IMN

IMN is a Software as a Service (SaaS) provider specializing in content-driven e-communications services. IMN enables companies to communicate with their customers through multi-media email and e-newsletters designed to drive measurable brand impact, product visibility, leads and sales.  Founded in 1999, and headquartered in Waltham, Massachusetts, IMN services over 3,000 accounts globally representing a wide variety of market segments including automotive, direct selling, technology, financial services, life sciences, professional services, consumer packaged goods, non-profits, manufacturing, travel, education, retail/e-commerce, advertising and marketing.

If you're a talented, creative and high-energy person who is intensely customer-focused, has a bias for action and relishes teamwork, IMN is searching for someone like you! Why work here? IMN is a fun, dynamic, fast-growing company – casual yet professional; fun yet challenging; energetic yet focused.  We are committed to an environment that fosters open communication and teamwork while allowing opportunity for individual achievements.  We offer a rare combination of dynamic, exhilarating and entrepreneurial spirit with a decade of proven success.

Banking Market Manager

IMN is in search for a Market Manager that will be responsible for numerous touch points in the continued rollout of its solutions specifically targeted for the Banking market.  This position will be responsible for leading a sales team along with working closely with the development and marketing teams to identify market requirements, product marketing, messaging and positioning, creating launch plans, producing sales presentations, conducting market research and completing competitive analysis.

Responsibilities:

• Lead a regional sales team and achieve targeted company new sales and revenue objectives;
• Develop presentations for customers, prospects, analysts, and partners;
• Oversight and development of sales training tools;
• Promote IMN’s solutions through industry forums, whitepapers, bylines, speaking engagements, newsletter content, etc.;
• Solution positioning and messaging on the web and in printed collateral including case studies, product fact sheets, solution briefs, brochures, etc.;
• Product knowledge and familiarity; ability to demonstrate the product at a high level with a detailed understanding;
• Market analysis including sizing, growth, trends, industry dynamics, etc.;
• Development of marketing and solution launch plans for lead generation;
• Oversee and track marketing activities to ensure quality and consistency;
• Competitor analysis and differentiation including products, position, pricing, etc.

Functional Expertise:

• Knowledge of sales management techniques, terminology used and best practices within the Banking market;
• Possesses a strong understanding of product marketing techniques;
• Experience preparing, justifying and effectively administering the budget for her/his assigned areas of responsibility; monitoring expenditures in support of programs and other identified cost effective approaches;

Behavioral and Interpersonal:

• Establishes systems and schedules to communicate the progress of work or projects with all appropriate parties. Meets with others to review status of projects and maintains appropriate records of meetings and discussions;
• Actively listens, hears and understands what is said as well as not said, and comprehends the meaning and the intent, especially across departments;
• Uses appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services, and products;
• Demonstrates the ability to recognize problems and opportunities involved in teamwork; capably initiates involvement from appropriate parties, pooling own expertise with the expertise of others to solve problems or generate alternatives;
• Exercises excellent judgment in making sound, well informed, fact-based decisions;
• Perceives the impact and implications of her/his decisions;
• Considers all pertinent facts, weighs the alternatives available, commits to the most appropriate action and informs appropriate others as necessary or required;
• Seeks feedback and is receptive to suggestions, complaints and requests.

Education and Experience Requirements:

• BA required ideally with computer sciences or marketing concentration;
• Minimum 5 years of experience in sales and product marketing specifically within the Banking industry selling technology or technology services to credit unions, regional and community banks;
• Working knowledge of online marketing industry.  Must have strong understanding of online email communication services;
• Excellent communication skills with an ability to articulate a product vision. Very strong written, verbal and presentation skills;
• Strong analytic skills including the ability to do market research and analysis, and detailed competitor and pricing analyses;
• Excellent interpersonal and organizational skills with an ability to facilitate dialog and collaborate effectively in cross-functional teams;
• Demonstrated leadership and team-building skills to create shared visions and accomplish team goals.

This position requires significant travel.

Banking Account Executive

We are currently recruiting for Sales Managers for our Banking product in major US metropolitan areas who will prospect, develop and close opportunities with credit unions, regional and community banks within their territory.

Responsibilities:

• Achieve or exceed monthly and annual assigned sales targets;
• Work with the Banking Market Manager to assist with sales calls and to define market requirements;
• Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors;
• Develop and manage sales funnel to analyze and manage pipeline activity and monitor sales activity;
• Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs;
• Create and maintain accurate account plans and reviews with IMN management;
• Establish new business contacts through a variety of networking as a point of lead generation;
• Attend local networking events to assist in new sales lead generation;
• Generate new revenue through closing sales of new business customers;
• Responsible for daily cold calling and appointment setting.

Required Skills/Competencies:

• Minimum of 5 years experience in the Banking  industry specifically dealing with credit unions, regional and community banks;
• Proven track record of success using solutions sales techniques;
• Strong verbal, oral and written communication skills;
• Able to create and present formal presentations to CXO level executives;
• An effective networker;
• Possesses a thorough understanding of online marketing, the banking industry and its technologies.

This position requires significant travel.

Franchise Services Market Manager

IMN is in search for a Market Manager that will be responsible for numerous touch points in the continued rollout of its solutions specifically targeted for the Franchise Services market.  This position will be responsible for leading a sales team along with working closely with the development and marketing teams to identify market requirements, product marketing, messaging and positioning, creating launch plans, producing sales presentations, conducting market research and completing competitive analysis.

Responsibilities:

• Lead a regional sales team and achieve targeted company new sales and revenue objectives;
• Develop presentations for customers, prospects, analysts, and partners;
• Oversight and development of sales training tools;
• Promote IMN’s solutions through industry forums, whitepapers, bylines, speaking engagements, newsletter content, etc.;
• Solution positioning and messaging on the web and in printed collateral including case studies, product fact sheets, solution briefs, brochures, etc.;
• Product knowledge and familiarity; ability to demonstrate the product at a high level with a detailed understanding;
• Market analysis including sizing, growth, trends, industry dynamics, etc.;
• Development of marketing and solution launch plans for lead generation;
• Oversee and track marketing activities to ensure quality and consistency;
• Competitor analysis and differentiation including products, position, pricing, etc.

Functional Expertise:

• Knowledge of sales management techniques, terminology used and best practices within the Franchise Services market;
• Possesses a strong understanding of product marketing techniques;
• Experience preparing, justifying and effectively administering the budget for her/his assigned areas of responsibility; monitoring expenditures in support of programs and other identified cost effective approaches;

Behavioral and Interpersonal:

• Establishes systems and schedules to communicate the progress of work or projects with all appropriate parties. Meets with others to review status of projects and maintains appropriate records of meetings and discussions;
• Actively listens, hears and understands what is said as well as not said, and comprehends the meaning and the intent, especially across departments;
• Uses appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services, and products;
• Demonstrates the ability to recognize problems and opportunities involved in teamwork; capably initiates involvement from appropriate parties, pooling own expertise with the expertise of others to solve problems or generate alternatives;
• Exercises excellent judgment in making sound, well informed, fact-based decisions;
• Perceives the impact and implications of her/his decisions;
• Considers all pertinent facts, weighs the alternatives available, commits to the most appropriate action and informs appropriate others as necessary or required;
• Seeks feedback and is receptive to suggestions, complaints and requests.

Education and Experience Requirements:

• BA required ideally with computer sciences or marketing concentration;
• Minimum 5 years of experience in sales and product marketing specifically within the Franchise Services industry selling technology or technology services;
• Working knowledge of online marketing industry.  Must have strong understanding of online email communication services;
• Excellent communication skills with an ability to articulate a product vision. Very strong written, verbal and presentation skills;
• Strong analytic skills including the ability to do market research and analysis, and detailed competitor and pricing analyses;
• Excellent interpersonal and organizational skills with an ability to facilitate dialog and collaborate effectively in cross-functional teams;
• Demonstrated leadership and team-building skills to create shared visions and accomplish team goals.

This position requires significant travel.

Franchise Services Account Executive

We are currently recruiting for a Sales Manager for our Franchise Services product who will prospect, develop and close opportunities with both franchisors and franchisees.

Responsibilities:

• Achieve or exceed monthly and annual assigned sales targets;
• Work with the Franchise Services Market Manager to assist with sales calls and to define market requirements;
• Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors;
• Develop and manage sales funnel to analyze and manage pipeline activity and monitor sales activity;
• Maintain contact with the customer, resolve problems, and seek additional opportunities to meet needs;
• Create and maintain accurate account plans and reviews with IMN management;
• Establish new business contacts through a variety of networking as a point of lead generation;
• Attend local networking events to assist in new sales lead generation;
• Generate new revenue through closing sales of new business customers;
• Responsible for daily cold calling and appointment setting.

Required Skills/Competencies:

• Minimum of 5 years experience in the Franchise Services industry specifically dealing with franchisors and franchisees selling either technology or technology services;
• Proven track record of success using solutions sales techniques;
• Strong verbal, oral and written communication skills;
• Able to create and present formal presentations to CXO level executives;
• An effective networker;
• Possesses a thorough understanding of online marketing, the franchise industry and its technologies.

This position requires significant travel.

Auto Sales Manager

IMN’s Loyalty Driver e-newsletter service is used by over 800 leading auto dealership accounts around the US to maximize the value of their customer relationships. The lifestyle content of customized Loyalty Driver e-newsletters keeps customers engaged. The e-newsletters' innovative "Buy Signal" capability enables dealers to detect purchase intent in real time and respond immediately. See http://loyaltydriver.imninc.com for details.

Due to explosive growth, IMN is hiring Sales Managers in major US metropolitan areas who will prospect, develop and close opportunities with auto dealers in their territory.

Qualifications

• Extensive experience selling online services to auto dealers;
• Demonstrated ability to take a new product into a new market and close business; and to build relationships with dealers in order to develop repeat business and referrals;
• Experience contributing to new product development, e.g., communicating "heard on the street" market insights and needs to a product development organization;
• Strong communication skills;
• Staying power – enough time with previous employers to have made an impact
• Demonstrable success at other fast-paced, technology-based growth companies
• A plus: OEM as well as dealer experience;
• A plus: any training and/or product management experience

Please email your resume to jobs@imninc.com along with a cover letter explaining why you are interested in and qualified for this role.